Information distribution from local governments and information collection by citizens can be made smarter.
For example, "segmented distribution" allows you to choose who you want to send the information to. Local governments send out information in a wide variety of genres, such as disaster prevention, infectious diseases, garbage disposal, events, child care, etc., and the content varies depending on the area. With "segmented distribution," you can deliver the most suitable information to each person by having the citizens register in advance the genre they want to receive and the area in which they live.
The LINE SMART CITY GovTech Program(Japanese only) provides, for free, the source code to local governments for a variety of functions to make their LINE Official Accounts more convenient, including "segmented distribution," "FAQ chatbot," "application/survey," and "calendar appointments". The LINE SMART CITY GovTech Program(Japanese only) was developed based on the Fukuoka City LINE Official Account(Japanese only) as part of the LINE SMART CITY FOR FUKUOKA project that LY Communications is working on in Fukuoka City.
*As a demo, you can see the LINE Official Account "Local government information distribution (ID: LINE Use Case-GOVT)" equipped with a full set of functions.
You can register categories of information that you want to receive, such as parenting or event information, and only information in those categories will be sent to your LINE.
When a disaster occurs or is about to occur, you will receive timely information about the situation in your area and whether or not you should evacuate.
To prevent mistakes such as forgetting to put out the garbage or putting out the garbage on an undesignated day, you can receive reminder notifications in the garbage disposal day set for each region.
Reminder notifications are useful if you have a bi-weekly or monthly garbage day set.
You can distribute information by LINE according to the genre registered in advance by residents.
You can improve cost-effectiveness and avoid being blocked by segmenting messages only to residents who are interested in that genre.
In general, there are two ways for local governments to send out information: posting it on the website (pull type) and sending messages (push type).
When sending out urgent information, such as heavy rainfall or the spread of infectious diseases, it's important to use the push type of information distribution, where the message is delivered without the end user having to operate the system, in addition to the pull type, where the end user can get the information on their own.
An "automatic forwarding function" to automatically send LINE messages when you send out email newsletters is available.
This feature lets you distribute information to more residents without adding extra work.
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Case Study: Kasuga City, Fukuoka Prefecture(Japanese only)
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This figure shows how the demo app uses the LINE API.
*Functions not implemented in the demo application are also included in the figure.
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