LINE API Use Case

Make restaurant reservations using LINE

You can use the LIFF app to make reservations at hair salons and restaurants, for example.

To prevent users from forgetting their appointment, the LIFF app can send reminders via LINE message when the appointment time is approaching.

Also, if the conditions are met, the user ID obtained from the LIFF app can be used to send not only reservation notifications, but also push messages for sales promotions, etc.

How to use

Reservation function Demo application operation flow Scan the QR code
1. Scan the QR code
Reservation function Demo application operation flow Authorize the required permissions
2. Authorize the required permissions
Reservation function Demo application operation flow Make a reservation by specifying the date and time
3. Make a reservation by specifying the date and time
Reservation function Demo application operation flow Reminder notification
4. Reminder notification

View the demo

You can view the demo by launching LINE on your smartphone and scanning this QR code. You can view the demo by tapping the “Go to Demo Screen” button below on your smartphone.

Before using, please note that the Reservation demo app will get your LINE account profile information (display name and user ID). The user ID will be stored on the server, but the stored data will be deleted every day.

Hair salon
LINE Official Account: LINE Use Case-RV
Image of the QR code-based reservation function in action (hair salon) Go to Demo Screen
Restaurant
LINE Official Account:LINE Use Case-RV-2
Image of the QR code-based reservation function in action (restaurant) Go to Demo Screen

Features

  1. 1. No need to download the app or register as a member
  2. 2. Help users remember reservations with reminder notifications
  3. 3. Deliver messages based on the operation and store visit history of the user's reservation app

End-user benefits

Reservation function End-user benefits No need to download the app or register as a member

No need to download the app or register as a member

The LIFF app doesn't require you to download or install anything on your smartphone, nor does it require you to enter any personal information, so you can make a reservation right away.

Reservation function End-user benefits Help users remember reservations with reminder notifications

Help users remember reservations with reminder notifications

A reminder notification will be sent to the chat room of the LINE Official Account before your visit. You can freely select the notification date. Even if you're busy with work or private life, you won't forget your reservation date.

Service provider benefits

Reservation function Service provider benefits Help users remember reservations with reminder notifications

Help users remember reservations with reminder notifications

To prevent users from forgetting to come to the store, users can be reminded by LINE message on the day of their visit, the day before their visit, or any other day they wish.

Reservation function Service provider benefits Deliver messages based on the operation and store visit history of the user's reservation app

Deliver messages based on the operation and store visit history of the user's reservation app

You can record the operation and store visit history of the reservation app by linking them to the user ID. If the conditions are met, you can use these records to send out useful information to users via LINE as a sales promotion measure, such as increasing the rate of repeat visits.

Development use cases using LINE API

Development use cases using LINE API(PIXIE LASH) LINE for Business

An eyelash salon's use of LINE Official Account to eliminate the need for a booking website

PIXIE LASH(Japanese only)

System and sequence diagram of the demo application

This figure shows how the demo app uses the LINE API.

*The figure includes functions that are not implemented in the demo app.

System diagram for using the other services

- System diagram using AWS *Coming Soon!

- System diagram using Azure *Coming Soon!

Sequence diagram for using the other services

- Sequence diagram using AWS *Coming Soon!

- Sequence diagram using Azure *Coming Soon!

System diagram for using the other services

- System diagram using AWS *Coming Soon!

- System diagram using Azure *Coming Soon!

Sequence diagram for using the other services

- Sequence diagram using AWS *Coming Soon!

- Sequence diagram using Azure *Coming Soon!

Download sample source code

・AWS Serverless version *Coming Soon!